Guarantee
Alpha Erec Guarantee: How to Claim Your 60-Day Refund
Quick answer
Alpha Erec has a 60-day money-back guarantee that starts on the day you buy.
To claim, call +1 (720) 619-8477, 7:00 am to 9:00 pm, 7 days, or email the order desk with your order ID. You mail the bottles back at your own cost.
To order the covered way, see where to buy.
Guarantee
What does the Alpha Erec guarantee cover?
Every Alpha Erec pack bought through the official store comes with a 60-day money-back guarantee. The window starts on the day you buy, and the claim goes through the brand's order desk.
These are the written terms, in one place.
- Length
- 60 days
- Clock starts
- The date of purchase
- Covers
- All three packs from the official store
- Does not cover
- Marketplace, reseller and store purchases
- How to claim
- Phone +1 (720) 619-8477 or email [email protected], with your order ID
- Phone hours
- 7:00 am-9:00 pm, 7 days
- Return address
- 200 Park Avenue South, Floor 8, New York, NY 10003
- Return shipping
- Paid by the buyer; use tracking
- Refund issued
- 3-5 business days after the return is credited
- On your card
- 5-10 days after the refund is issued
- Opened bottles
- Not published Ask the desk
- Website inbox
- [email protected] cannot see orders
Seals
What do the Alpha Erec guarantee seals mean?
They are brand graphics that point to the written terms above. Neither seal is issued by an outside group, and neither adds anything to the 60 days you get on paper.
The yellow 60-day seal
The brand uses this seal to flag the Alpha Erec refund window. Its 60 days agree with the written terms, which is a good sign: the graphic and the policy say the same thing.
What the seal cannot show is the fine print. It does not say the clock starts at purchase, that you pay return shipping, or that marketplace orders are left out. Those details live in the terms, not the badge.
The money-back satisfaction seal
This seal sits with the brand's other badges, such as the GMP and Made in USA seals. It is a promise of a refund policy, not a rating, an award or a sign that anyone tested the product.
If a seal and the written terms ever seem to disagree, go by the terms, and confirm with the desk at +1 (720) 619-8477. What each of the other badges means is covered on the testing and quality page.
Claim
How do you claim the Alpha Erec money-back guarantee?
Contact the order desk inside the 60 days, then mail the bottles back. The whole claim runs on your order ID, so have it ready before you call.
Find your order ID
It is in the order email sent after checkout. Keep that email until you are sure you are keeping the product.
Contact the order desk
Call +1 (720) 619-8477 (7:00 am-9:00 pm, 7 days) or email [email protected]. Give your order ID and say you want a refund.
Ask the open questions
Ask how opened bottles are handled and, on a 2-bottle order, whether the shipping fee is refunded. Neither is published.
Mail the bottles back
Send them to 200 Park Avenue South, Floor 8, New York, NY 10003. Put your full name, email and order ID inside. Use a tracked service; you pay the postage.
Watch for the refund
The refund is issued 3 to 5 business days after the return is credited, then takes 5 to 10 days to show on your card.
What to have ready when you call
- Your order ID, from the order email
- The email address you used at checkout
- The date you placed the order
- Which pack you bought, and how many bottles are still sealed
- A pen, to note the answer about opened bottles and the name of the person you spoke to
A call with these details in hand is usually short. If you prefer email, put the same facts in the first message, with your order ID in the subject line, so nothing has to go back and forth.
The Alpha Erec refund policy covers the same process in more detail, including what to write on the note inside the box.
Timing
How long does an Alpha Erec refund take?
Plan on a few weeks from the day you call. The desk's part is fixed at 3 to 5 business days after your return is credited, but the mail and your bank add their own time.
| Stage | Who acts | Time |
|---|---|---|
| Ask for a refund | You | Any time within 60 days of purchase |
| Return in the mail | Carrier | Depends on the service you choose |
| Return credited | Order desk | Once the package arrives and is logged |
| Refund issued | Order desk | 3-5 business days after the credit |
| Refund on your card | Your bank | 5-10 days after it is issued |
The window is the same for every pack, but the packs are not the same length. A 2-bottle order runs out about when the window closes. A 3-bottle order leaves one bottle. A 6-bottle order leaves four.
That is why this site suggests a smaller pack for a first order. The trade-offs, with cost per day, are laid out on the Alpha Erec pricing page.
Not a promise
Is the Alpha Erec guarantee a promise that it will work?
No. The guarantee is a purchase policy: it lets you ask for your money back inside 60 days. It says nothing about what the gummies will or will not do for you.
The sales FAQ says energy often shows in 1 to 2 weeks, performance in weeks 3 to 6, and that many men wait 90 days. Those are the brand's words, not study results, and 90 days runs past the refund window.
Alpha Erec is a dietary supplement. It is not a treatment for erectile dysfunction, and a refund policy does not change that. Erection problems can signal heart or blood vessel disease, so a doctor visit comes first.
Read how to judge the first weeks, without expecting too much, on the Alpha Erec results timeline page.
Tips
How can you protect your Alpha Erec refund?
Most refund problems come from timing and paperwork. These habits keep your claim simple.
- Buy through the official store so the desk can find your order
- Save the order email and write down the order ID
- Mark day 60 on a calendar, counted from purchase
- Call a week or two early, not on the last day
- Ask about opened bottles before you mail anything
- Ship the return with tracking and keep the receipt
- Put your full name, email and order ID inside the box
- Use [email protected] for orders; [email protected] cannot see them
Every Alpha Erec pack from the official store carries the 60-day refund window.
Prices from $49 a bottle. Free US shipping on 3 and 6 bottles.
FAQ
Alpha Erec guarantee FAQ
Short answers about the refund window, returns and what the guarantee does and does not mean.
How long is the Alpha Erec money-back guarantee?
60 days, counted from the date of purchase. It does not start on the delivery date or on the day you take your first gummy.
How do I claim the Alpha Erec guarantee?
Call +1 (720) 619-8477 (7:00 am-9:00 pm, 7 days) or email [email protected] with your order ID. The desk gives you return instructions. You then mail the bottles to 200 Park Avenue South, Floor 8, New York, NY 10003 with tracking.
Do I have to pay to send the bottles back?
Yes. The buyer pays return shipping. Use a service with tracking so you can prove the package arrived.
Can I return opened bottles?
How opened bottles are handled is not published. Ask the desk when you call, before you mail anything.
Does the guarantee cover Alpha Erec bought on Amazon or eBay?
No. The desk can only refund orders from the official checkout, because it looks them up by order ID.
Does the guarantee mean Alpha Erec will work for me?
No. It is a purchase policy that lets you ask for your money back. It is not a promise of any result, and Alpha Erec is not a treatment for erectile dysfunction.